Privacy Policy
Effective date: July 22, 2025
1. Introduction
Global Education Expert Services ("GEES", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or services.
2. What Information We Collect
- Personal Information: Name, email, phone, WhatsApp number, address, and other contact details you provide via forms or applications.
- Academic Information: Academic transcripts, certificates, intended course of study, and other educational background information as needed for your application.
- Usage Data: IP address, browser type, device type, pages visited, and general analytics for improving our website.
- Cookies & Tracking: We may use cookies and similar tracking technologies to enhance your browsing experience. See "Cookies" section below.
3. How We Use Your Information
- To provide educational counseling and process your applications
- To communicate with you and respond to your queries
- To improve our website, services, and customer support
- To comply with legal, regulatory, or university partner requirements
- For analytics, security, and fraud prevention
4. Sharing and Disclosure of Your Data
- With universities and educational partners as needed for your application/admission
- With trusted service providers who assist us in our operations (e.g. cloud hosting, analytics), bound by confidentiality obligations
- As required by law or to protect our rights and users
- We never sell your personal information.
5. How We Protect Your Information
- We use industry-standard security practices to protect your data from unauthorized access, alteration, or disclosure
- We restrict access to personal information to only those employees, partners, and agents who need it to process it for us
6. Cookies and Tracking
Our site may use cookies and similar technologies to remember your preferences and improve user experience. You can set your browser to refuse cookies or notify you when cookies are being used, but some parts of the site may not function properly.
7. Your Rights & Choices
- You may request access, correction, update, or deletion of your personal information at any time
- You can opt out of marketing communications by following the unsubscribe link in emails or by contacting us directly
- To make a privacy request, please contact us at info@globaleducationexpert.com
8. How Long We Keep Your Data
We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
9. Children's Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect data from children under 16. If we discover such information has been collected, we will take steps to delete it promptly.
10. International Transfers
Your personal data may be transferred to—and maintained on—computers located outside your state or country, where data protection laws may differ. We ensure appropriate safeguards are in place for all international data transfers.
11. Third-Party Links
Our website may contain links to other sites. We are not responsible for the content or privacy practices of those sites.
12. Changes to This Policy
We may update our Privacy Policy from time to time. Updates will be posted on this page with the revised date. Please review this policy regularly.
13. Contact Us
For any questions about this Privacy Policy, your personal data, or to exercise your rights, please contact:
Email: info@globaleducationexpert.com
Phone: +60 11-1237 6224